EE balance check — step by step

Check your EE credit through the official app, your online account or the phone method published by EE. Available options differ by provider.

Step by step: how to check your balance

1. 1. Open the official EE app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when EE provides it, your active bundle and validity.
4. 4. If EE publishes a phone method, follow only the instructions on its official site.

What happens to a remainder

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the EE app, account or terms.

Validity

Validity and inactivity rules differ by provider. Use the official EE environment for the period that applies to your number.

Frequently asked questions

How do I check my EE credit without internet?

Use only a phone method published by EE on its official site.

Does my EE credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with EE.

How fast does a top-up reach my EE number?

The code is delivered by e-mail after confirmed payment. Then check your balance through EE's official method.