Consultar saldo Yoigo — passo a passo

Check your Yoigo credit through the official app, your online account or the phone method published by Yoigo. Available options differ by provider.

Passo a passo: como consultar o seu saldo

1. 1. Open the official Yoigo app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when Yoigo provides it, your active bundle and validity.
4. 4. If Yoigo publishes a phone method, follow only the instructions on its official site.

O que acontece a um valor restante

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the Yoigo app, account or terms.

Validade

Validity and inactivity rules differ by provider. Use the official Yoigo environment for the period that applies to your number.

Perguntas frequentes

How do I check my Yoigo credit without internet?

Use only a phone method published by Yoigo on its official site.

Does my Yoigo credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with Yoigo.

How fast does a top-up reach my Yoigo number?

The code is delivered by e-mail after confirmed payment. Then check your balance through Yoigo's official method.