Consultar saldo Telekom — passo a passo

Check your Telekom credit through the official app, your online account or the phone method published by Telekom. Available options differ by provider.

Passo a passo: como consultar o seu saldo

1. 1. Open the official Telekom app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when Telekom provides it, your active bundle and validity.
4. 4. If Telekom publishes a phone method, follow only the instructions on its official site.

O que acontece a um valor restante

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the Telekom app, account or terms.

Validade

Validity and inactivity rules differ by provider. Use the official Telekom environment for the period that applies to your number.

Perguntas frequentes

How do I check my Telekom credit without internet?

Use only a phone method published by Telekom on its official site.

Does my Telekom credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with Telekom.

How fast does a top-up reach my Telekom number?

The code is delivered by e-mail after confirmed payment. Then check your balance through Telekom's official method.