Consultar saldo Proximus — passo a passo

Check your Proximus credit through the official app, your online account or the phone method published by Proximus. Available options differ by provider.

Passo a passo: como consultar o seu saldo

1. 1. Open the official Proximus app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when Proximus provides it, your active bundle and validity.
4. 4. If Proximus publishes a phone method, follow only the instructions on its official site.

O que acontece a um valor restante

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the Proximus app, account or terms.

Validade

Validity and inactivity rules differ by provider. Use the official Proximus environment for the period that applies to your number.

Perguntas frequentes

How do I check my Proximus credit without internet?

Use only a phone method published by Proximus on its official site.

Does my Proximus credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with Proximus.

How fast does a top-up reach my Proximus number?

The code is delivered by e-mail after confirmed payment. Then check your balance through Proximus's official method.