Consultar saldo Ortel — passo a passo

Check your Ortel credit through the official app, your online account or the phone method published by Ortel. Available options differ by provider.

Passo a passo: como consultar o seu saldo

1. 1. Open the official Ortel app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when Ortel provides it, your active bundle and validity.
4. 4. If Ortel publishes a phone method, follow only the instructions on its official site.

O que acontece a um valor restante

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the Ortel app, account or terms.

Validade

Validity and inactivity rules differ by provider. Use the official Ortel environment for the period that applies to your number.

Perguntas frequentes

How do I check my Ortel credit without internet?

Use only a phone method published by Ortel on its official site.

Does my Ortel credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with Ortel.

How fast does a top-up reach my Ortel number?

The code is delivered by e-mail after confirmed payment. Then check your balance through Ortel's official method.