Consultar saldo de BASE — paso a paso

Check your BASE credit through the official app, your online account or the phone method published by BASE. Available options differ by provider.

Paso a paso: cómo consultar tu saldo

1. 1. Open the official BASE app or website.
2. 2. Sign in to the account linked to your prepaid number.
3. 3. View your credit and, when BASE provides it, your active bundle and validity.
4. 4. If BASE publishes a phone method, follow only the instructions on its official site.

Qué pasa con el saldo restante

How long remaining credit stays available and what inactivity does differs by provider. Check the current rule in the BASE app, account or terms.

Validez

Validity and inactivity rules differ by provider. Use the official BASE environment for the period that applies to your number.

Preguntas frecuentes

How do I check my BASE credit without internet?

Use only a phone method published by BASE on its official site.

Does my BASE credit expire if I do not top up?

That differs by provider. Check validity and the effects of inactivity with BASE.

How fast does a top-up reach my BASE number?

The code is delivered by e-mail after confirmed payment. Then check your balance through BASE's official method.